Shipping policy

Last updated: October 24, 2026

1. Where We Ship and Shipping Fees

We currently deliver to U.S. addresses only. Standard shipping is free for every order shipped within the United States. International delivery is not available at this time.

2. Preparing Your Order

Once your order is confirmed and payment has cleared, please allow 1–2 business days for us to process and dispatch it.

Our business days are Monday through Friday, except U.S. federal holidays. Order processing is separate from the time the carrier takes to deliver your package.

3. Delivery Estimates

Carrier transit is estimated at 5–10 business days after dispatch. With processing included, our target is to deliver within 6–12 business days of order confirmation.

These timeframes are estimates, not guarantees. Weather events, holidays, carrier interruptions, and other unforeseen circumstances can affect delivery. If a substantial delay impacts your order, we’ll share the information available and any resolution options required by applicable law.

4. Where Orders Ship From

Orders are dispatched from:

hunzzang
159 Tallant St
Houston, TX 77076
United States

5. Shipping Notifications

We’ll email shipping details to the address entered at checkout. When tracking is available, the notification will include it. The carrier may need some time to register the first tracking scan.

6. Address Changes and Delivery Issues

Please review your shipping address before completing your purchase. If you spot an error, email us as soon as possible at Hhello@hunzzang.com. We’ll check whether the address can still be updated before the order is dispatched.

If a parcel seems lost, arrives damaged, or is shown as delivered but you can’t find it, contact Hhello@hunzzang.com with your order number. We’ll look into the matter with the carrier and determine an appropriate resolution based on the situation and applicable law. A carrier’s tracking update by itself does not close your claim.

7. Returns

You may request an eligible return within 30 calendar days of receiving your order. We pay the return shipping costs. Before sending anything back, contact us so we can provide return instructions and arrange shipping at our expense.

For more information about return steps and refund timing, please review our Return and Refund Policy.

8. Contact

This website is operated by hunzzang.

159 Tallant St
Houston, TX 77076
United States

Email: Hhello@hunzzang.com
Website: https://hunzzang.com